We (Concrete Box) do not knowingly nor intentionally collect any personal information about you, not manually, and certainly not through our software (website, games).
Our software may access some information about your hardware when it is in use. Only information necessary to facilitate features of the software are accessed. Our software does not store, transmit, nor share this information. One example of this type of information is; a list of your supported refresh rates, used to set the refresh rate for the software.
We don’t intentionally access your username, location, nor any other personally identifiable information through our website or games. Our software will never record you, your movements, your surroundings, your voice, nor any other data through the sensors on your device. Our software will access some data, such as the positional data of your headset and controllers inside your play-space, to facilitate controls-input and correctly reflect your physical movements inside the game. However this data is never stored nor transmitted. If you choose to record gameplay footage of our game, such footage is captured by the operating system of your headset and is not controlled by our software.
Our software may store some data (cookies, save files) on your device, and may later access this data. We only store the data that our software generates, which is necessary for our software to function optimally. One example of this information is; your game progress will be generated as you play, periodically written onto your headset storage, and read the next time the game starts to ensure your progress carries over between play sessions.
The underlying operating system of your headset may transmit such save files to cloud storage, hold them there, and later recall them. Where such cloud storage features are available, we leave them active for our products, allowing you to benefit from them. However, we do not have any direct control over this cloud data transmission, storage, and recall process. We cannot access nor remove your cloud data. This cloud storage is managed by the operating system of your headset, it is not controlled by our software.
When you contact us by email, your email may contain personal information. We do not extract personal information from emails, and we do not share these emails nor any personal information within with third parties. Emails are stored on a secure server from the time of arrival until deletion. All emails are permanently and securely erased when no longer required.
We may occasionally run contests. We may invite you to voluntarily provide some limited personal information, such as your username and email address, to take part in a contest. This data will only be used to facilitate the contest and allocate the prize. It will not be shared with third parties, nor used for marketing purposes. It will be stored in a secure digital format and permanently erased after the contest concludes.
You have the right to request a copy of any data that we may be holding on you, or to request that we delete it. Please be aware, that in almost all cases, we simply do not hold your personal data and therefore we will have nothing to send or remove. However, if you would still like to make either of these requests, or for any other enquiry, you may contact Concrete Box by email: concreteboxvr@gmail.com.
This policy is correct to the best of our knowledge, and is as complete as we’re able to realistically make it at this time. This policy may be revised in the future. You will be notified by way of a page update - this page will be immediately updated to reflect any changes to this policy. This page was last updated at 4:00am BST, on Wednesday 25th September 2024.